A company with 18+ years of experience providing resident and technical representation services.

A group of highly trained residents formed by engineers and technicians.

Ample experience in manufacturing processes and problem solving techniques.

Great communication skills and initiative to identify solutions.

Provide resident and tech rep services in various automotive companies, including VW, Audi, GM, FCA, BMW and suppliers.

Monitor product performance at point of use.

Monitor product stock and identify any shipping, labeling or handling issues.

Detect any quality related issues and provide early feedback.

Help with product investigations and identify potential solutions.

If required, help with containment activities such as sorting and re work with prior approval.

Team work, we provide various solutions ranging from part time to full time residents with the ability to expand the service as needed to cover all manufacturing shifts with the required personnel during containment activities.

Know how. Our team of residents has years of experience which allow to quickly identify, contain and resolve issues prior to escalation.

Communication. Our residents are in close contact with our clients to provide the status of the product.

Reports. We provide electronic reports of our activities to help monitor the product's performance.

Resident Engineer. Residents with an Engineering degree and fluent in English.

Resident technician. Residents with a Technical degree.

If required and if allowed by the manufacturer, sorting and re work services are provided at an hourly rate for current clients of the resident service.